Shipping policy

Shipping policy

We strive to ensure that your order is processed and delivered efficiently. Please review our shipping policy below:

1. Processing Time

  • Orders are typically processed within 1–3 business days after payment is received.

  • Orders placed on weekends or holidays will begin processing on the next business day.

2. Delivery Timeframe

  • After processing, orders are shipped with an estimated delivery time of 7–15 business days, depending on your location.

  • Delays may occur due to unforeseen circumstances such as customs processing, weather conditions, or carrier delays.

3. Shipping Methods

  • We partner with reliable carriers to ensure your order arrives safely.

  • Tracking information will be provided once your order is shipped.

4. Shipping Costs

  • Shipping costs are calculated at checkout and vary based on your location and order weight.

5. Incorrect Address

  • Please ensure your shipping address is correct when placing your order.

  • We are not responsible for packages lost or delayed due to incorrect or incomplete addresses.

6. Lost or Damaged Packages

  • If your package is lost or arrives damaged, please contact us with your order number and details.

  • We will work with the carrier to resolve the issue.

7. International Shipping

  • For international orders, delivery times may vary due to customs clearance.

  • Any applicable customs fees or taxes are the responsibility of the customer.


Thank you for choosing digipop. If you have any questions about your shipment, feel free to email us