Shipping policy
Shipping policy
We strive to ensure that your order is processed and delivered efficiently. Please review our shipping policy below:
1. Processing Time
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Orders are typically processed within 1–3 business days after payment is received.
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Orders placed on weekends or holidays will begin processing on the next business day.
2. Delivery Timeframe
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After processing, orders are shipped with an estimated delivery time of 7–15 business days, depending on your location.
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Delays may occur due to unforeseen circumstances such as customs processing, weather conditions, or carrier delays.
3. Shipping Methods
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We partner with reliable carriers to ensure your order arrives safely.
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Tracking information will be provided once your order is shipped.
4. Shipping Costs
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Shipping costs are calculated at checkout and vary based on your location and order weight.
5. Incorrect Address
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Please ensure your shipping address is correct when placing your order.
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We are not responsible for packages lost or delayed due to incorrect or incomplete addresses.
6. Lost or Damaged Packages
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If your package is lost or arrives damaged, please contact us with your order number and details.
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We will work with the carrier to resolve the issue.
7. International Shipping
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For international orders, delivery times may vary due to customs clearance.
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Any applicable customs fees or taxes are the responsibility of the customer.
Thank you for choosing digipop. If you have any questions about your shipment, feel free to email us